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Employee Experience Insights
Vibeke Follmann
A leader's story: My road to an effective follow-up process
Disclaimer: This is a fictional case built on a collection of practical...
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Nicholas Vinther Skov. Head of CX Advisory
3 HR Strategies for Excellent Customer Experience
At the heart of a successful business is a deep understanding that great...
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Ennova
5 ways to manage stress at work
Stress has become a common issue in the workplace. In our 2023 panel survey, a...
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Customer Experience Insights
Anders Hansen Warming. Chief Revenue Officer
Master customer touchpoints: Tips for choosing a pulse survey tool
Understanding and managing customer touchpoints is a main element of working...
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Anders Hansen Warming. Chief Revenue Officer
How to choose the right customer satisfaction survey tool
Choosing the right customer satisfaction survey tool is pivotal for any...
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Anders Hansen Warming. Chief Revenue Officer
Guide and templates: 3 key elements of a successful customer survey
Customer surveys are key to understanding your customers and creating an...
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